Frequently Asked Questions
Easy! Just Register. Once registered, you can login and add orders in various ways including platform sync, sheet upload, and manual order entry!
If your account has not yet been upgraded for direct sync, you can follow the steps on the platform sync page for how to get your orders processed ASAP by exporting orders. There are links to an instructions page and a YouTube video on that page if you need help.
Yes. A resolution of 300 ppi with dimensions of 1000 x 2000 pixels works great; that size, quality, and ratio works very well with many different device shapes and sizes. JPG / JPEG / PNG file types are preferred as well. Please be aware that each device has its own distinct camera and/or fingerprint scanner openings.
Yes. Our full policy on copyright can be found in our Terms of Service.
Your picture is imprinted onto the case using a heat dye sublimation process. Images printed on using this method are high-resolution and do not peel or fade! No stickers.
You can interact with a list of our most popular cases by going here: Catalog. If the device you're looking for isn't listed, we may still have cases for that model or may be able to order them. Just Contact Us if you'd like to know more about any devices that aren't listed.
We carry a number of different materials for most devices: Durable Hard Plastic Cases, Rubber / Silicone Cases, MagSafe TPU, Glass Cases, PU Leather Wallet Cases, Heavy Duty Protective Cases, 3D Cases, etc.
These wallets surround the phone, flipping open from the front which is where an artwork is printed. Inside there are credit card slots and an interior case that holds the phone. The back of the wallet is sturdy, protects the device, and has an opening for the phone's cameras and/or fingerprint scanners.
These cases have a durable hard shell plastic exterior and a shock absorbing soft rubber / silicone interior for superior phone protection.
Tracking numbers are generally provided within 2-3 hours after an order has been placed. Orders are generally produced and shipped within 1 business day.
Generally three - five business days within the United States (domestic) and roughly one - two weeks for international orders. We also offer expedited services if you need them.
Yes. We offer our customers the choice of a Money-Back-Guarantee or a Free Product Replacement for any reason for the first 14 days after a product reaches the consumer.
We will re-ship the order free of charge once the correct address for the customer has been confirmed.
